Privacy Policy

We do not collect sensitive personal information (such as health data or religious beliefs) through our website. If sensitive information is needed for occupational health services, we will always request your explicit consent.

We use your information to:

• Process applications and manage course enrolments.
• Deliver learning resources and exam information.
• Provide customer support.
• Meet requirements of accrediting bodies such as IOSH.
• Keep your records up to date so we can provide accurate and efficient services.
• Provide assessment and examination results for the purpose of issuing course certificates.
• Test and improve our services and processes to ensure high standards of delivery.
• Enhance the operation of DAC and our partners to give you a seamless learning and service experience.
• Follow guidance and comply with legal or regulatory requirements relevant to training, healthcare, and professional certification.
• Manage and audit our operations, including financial administration and accounting.
• Monitor and record communications with you to support customer service, quality, and compliance.
• Conduct research and analysis to understand learner needs and improve our training and occupational health offerings.
• Send you relevant updates or marketing communications (if you opt in) about courses, services, and opportunities that may interest you.
• Manage events and workshops you sign up to attend.
• Capture publicity materials (such as photos or videos) where you participate in DAC events, with appropriate notice.
• Develop and improve our advice, training programmes, and medical services to meet emerging needs.
• Administer training enrolments and related payments including access to learner benefits and resources.
• Maintain and improve our website and online platforms to ensure a smooth user experience.
• Provide staff training and quality assurance so our team continues to meet best practice standards..
• Legal Basis for Processing

We process your data because:

• It is necessary to deliver our services (contract).
• We may be required by law to do so.
• We have a legitimate interest in improving our services.
• You have given consent (e.g., for marketing updates).
• Establish, exercise, or defend legal claims where necessary
• Sharing Your Data

We may share your data with:

• Accrediting bodies (like IOSH).
• Service providers (e.g., IT, hosting, payment).
• Regulators or authorities where legally required.
• DAC shall NOT sell or trade your data.
• Third-Party Data

If you provide someone else’s details (for example, as a referral), you must ensure you have their permission to do so.

• International Transfers

Some of our service providers and accrediting bodies are outside Ghana. When data is transferred internationally, we make sure it is protected with recognised safeguards.

• Data Storage & Security

We store your information securely using systems that comply with international standards (ISO 27001). All personal data is encrypted, and access is restricted to authorised personnel only.

• Your Rights

You have the right to:

• Access a copy of your data.
• Correct inaccurate details.
• Ask us to delete your data (where legally possible).
• Restrict or object to certain processing.
• Withdraw your consent at any time.
• To exercise these rights, contact us at info@darkuconsult.com.
• Complaints

If you have concerns about how we handle your data, please contact us at info@darkuconsult.com

• Updates to This Policy

This policy was last updated in September 2025