Course Fees:
- All course and service fees are displayed clearly at the time of registration or booking.
- Fees may vary depending on the course type, delivery method, and location.
- Some course materials (e.g., hard-copy books) may attract additional costs.
Payments:
- Full payment — or an approved installment plan — is required before course access is granted.
- Payments may be made via bank transfer, mobile money, or other approved platforms.
- Payment confirms your acceptance of this policy.
Refund Policy:
- 1. Eligibility for Refund
- Refunds are considered only if the learner has not accessed any course materials, videos, learning portal, or services.
- 2. Non-Refundable Situations
- Fees become non-refundable under the following conditions:
- Once the learner has accessed or commenced the course.
- Once administrative processing has begun (including costs DAC incurs immediately after registration).
- Once an IOSH examination booking request has been confirmed by the learner —
- Exam bookings trigger non-recoverable fees paid directly to IOSH AO; therefore, no refunds can be issued after this stage.
3. Administrative Costs
A full refund is not possible, even before course access, because a portion of the fee goes directly toward administrative procedures and external fees that cannot be reversed.
Need Help or Clarification?
We are always here to support you. For any fee or refund-related enquiries, please contact: 📧 info@darkuconsult.com
📧 davidarku@darkuconsult.com
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